Privacy Policy

Who I Am

Ripple Effect Online is a website design and local SEO business in the Whitsundays, run by me, Nath J. ABN 44 915 539 496. When this policy says "I" or "me", that's who it means.

I follow the Australian Privacy Principles in the Privacy Act 1988 when it comes to handling your information.

What I Collect

I only collect what I need to help you. That can include:

• Your name, phone number, email and business name when you fill in a form, use the chat, call or email me
• Details about your business and website that you share when asking for a quote or working with me
• Billing details needed to send invoices
• Basic website usage data, like which pages were visited, the type of device and roughly where visitors are, collected through cookies and analytics tools

How I Use It

I use your information to:

• Answer your enquiry and give you a quote
• Do the work you've asked me to do, like building your website or managing your Google profile
• Send invoices and keep business records
• Understand how people use this website so I can improve it

I won't add you to a mailing list unless you ask to be on it.

Who I Share It With

I don't sell, rent or trade your personal information. Ever.

Sometimes I need to use other services to do the work, like hosting, email, domain registration or accounting software. Those providers only get what they need to do their job. This website is hosted on Australian servers.

I'll also share information if the law requires it.

Cookies And Analytics

This website uses cookies, small files saved by your browser, to work properly and to show me how the site is being used. The analytics data is general and isn't used to identify you personally.

You can block or delete cookies in your browser settings. The site will still work, though some parts may not behave quite right.

Keeping It Safe

I take reasonable steps to protect your information from misuse, loss and unauthorised access. When I don't need it any more, I delete it or make it anonymous, unless I have to keep it for tax or legal reasons.

Seeing Or Fixing Your Info

You can ask to see the personal information I hold about you, or ask me to correct it. Just get in touch and I'll sort it out.

Got A Complaint?

Talk to me first and I'll do my best to fix it. If you're not happy with how I've handled it, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Ripple Effect Online, 286 Sugarloaf Road, Riordanvale QLD 4800. Phone 07 4813 9009 or email info@create-websites.com.au.

Changes To This Policy

I may update this policy from time to time. The latest version will always be on this page.

Last updated 29 October 2026