case study · a mobile marine and 12v specialist

Out Of The Template. Into The Marina.

A young Airlie Beach business stuck on a generic template from a national directory company, aimed at the wrong search. I narrowed the focus, built the brand from his van sticker, and put him in control of his own site. Website rebuild, Google profile and SEO by Ripple Effect Online.

the challenge

Built For The Wrong Search

Symbiote Systems is Rob James, a mobile marine electrical and Victron specialist working across the Whitsundays. His old website and Google profile came from a big national directory company on a fixed-term contract, and they weren't bringing in enough work.

Everything pointed at "auto electrician Airlie Beach", while Rob's best work is on boats. One service page was hidden from Google, five pages had leftover text from someone else's template, and Google even knocked back a profile change because the old site said something different. Eight months trading, a handful of reviews, and the wrong message.

3
services, cut down from everything he'd ever been listed for
8 mths
trading when we started
what I did

Narrow Focus, Clear Message

✂️

Cut The Scope

I gave Rob a list of every service he'd ever been listed for and asked him to keep only what he wants more of. That left three: marine electrical, Victron systems, and 4WD and caravan 12V.

🚐

Brand From The Van Sticker

Rather than invent a new look, the colours and icons came from the sticker on his work vehicle. Website, Google profile, Facebook and van now look like one business.

📜

Proof, Not Claims

A named owner, real photos of real installs, and 16 Victron training certificates you can click and check for yourself.

🧭

Every Signal Agreeing

Google profile, website and directory listings all rebuilt to tell the same story, with the profile set up based on what actually ranks locally, not guesswork.

Small but important: the site says "marine electrical", not "marine electrician". Rob doesn't do 240V household work, so the wording keeps him accurate and stops the wrong calls.

His Site. His Domain. His Call.

The domain, hosting and site moved off the old platform onto Australian hosting Rob controls, without losing a single email. Changes now take minutes, not support tickets.

Get a Quote
so far

Where It's At

The new site went live in September 2026.

11
old pages redirected, none lost
0
emails lost in the move
16
certificates you can click and check
4
major directories listing him the same way

Ranking and enquiry numbers get added here as the data comes in.

stuck on a template you don't own?

Get Out Of The Contract

If your website and Google profile came as a package you can't change, let's talk. Airlie Beach, Cannonvale, Proserpine, Bowen or anywhere else in the Whitsundays.

07 4813 9009or get a quote · more case studies